EPISODE 05

Everyone and Their Dad Expects a Connected Experience

 

Episode details

It’s no mystery that customers have HIGH expectations of the brands they do business with. But when 42% say their TOP expectation is a seamless brand experience across all their devices—at every…

Episode details

It’s no mystery that customers have HIGH expectations of the brands they do business with. But when 42% say their TOP expectation is a seamless brand experience across all their devices—at every stage of their journey—brands NEED to listen up and hyper-focus on delivering excellent, connected customer experiences.

This episode was adapted from our article, “3 Must-Haves of the Connected Customer Experience.”

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Nutritional Facts

Written and hosted by Sam Salerno.

Produced and engineered by Jared Evers.

Edited, mixed, and mastered by Adam Griffith.

Artwork designed by Rob Beckham.

Snackable CX

Welcome to Snackable CX, where we break down our best resources into bite-size guidance on how to stand out and be known for your customer experience. We deliver! Subscribe to get an emailed Snack right when it drops, or subscribe on Apple Podcasts, Spotify, or Amazon Music.

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EPISODE 07

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EPISODE 05

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