Get a glimpse of Mindful!

Welcome to all of our platform explainers, walkthroughs, and demos. Start with this broad overview of our total experience solution, or scroll down for a choice of deep dives.

You can also try out any of our solutions for yourself.

Mindful platform demos

Insurance demos

Government demos


Try it out

Experience how Mindful manages call volume and transitions customers from web or SMS to voice.

A customer calls your 800-number.

And probably waits on hold. Instead of building up a large queue, allow your customer to opt for a callback when an agent is free or at a later time that is convenient for you both.

The results
  • Improve customer experience.
  • Reduce handle time.
  • Reduce duplicate or repeat calls.
  • Reduce abandonment.
Key capabilities
  • Customer- and agent-first dialing options.
  • Complete callback visibility
  • No phantom calls consuming ports or licenses
Try it out.

Call 330-777-2408 and select one of the following options based on the experience you want to try:

  1. Service—Get an ASAP callback experience using customer-first dialing.
  2. Sales—Get an ASAP or scheduled callback experience.
  3. Billing—Get an ASAP or scheduled callback, then deflect to messaging.

A customer visits your website.

For many of your customers, your website is where they start. Add the ability to request a call from your brand while you get to discover what they need and transfer their journey data to your agents for an informed and productive experience.

The results
  • No voice call needed to set up a callback.
  • Offer self service and get them to the right resource.
  • Improve customer experience and outcomes.
  • Track the experience from digital to voice using Google, Adobe, or other experience ID.
Try it out.

Use the dropdown below to see how a customer would self serve and receive a Mindful digital experience. Apply this logic on any digital asset (website, apps, chat, bots).





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