Our Patents

All rights reserved. Virtual queuing callback technology protected under the following U.S. Patents and other U.S. and international patents pending:

Main Feature Secondary Feature Representative US Patents In Force
Callback ASAP 7787610, 8229101, 7746999, 8150023, 8514872, 8112069, 8213911, 8223956, 8792866, 9386155, 9055149, 8792866, 9398154, 9516168, 9065916, 9942403, 9992340, 9998600, 8938221, 9294624, 9143614, 9143614, 10769668, 10375245, 9451088, 9582779, 9807236, 10902367, 11012568, 10609218, 10735589, 11032424, 10992811,
  Scheduled 7787610, 8229101, 7746999, 8150023, 8514872, 8112069, 8213911, 8223956, 8792866, 9386155, 9055149, 8792866, 9398154, 9516168, 9065916, 9942403, 9992340, 9998600, 8938221, 9294624, 9143614, 9143614, 10769668, 10375245, 9451088, 9582779, 9807236, 10902367, 11012568, 10609218, 10735589, 11032424, 10992811,
  One-on-One 7746999, 8150023, 8112069, 9398154, 9516168, 9992340, 9998600, 8938221, 9294624, 9143614, 9143614, 10769668, 10375245, 9451088, 9582779, 9807236, 10902367, 11012568,  10609218, 10735589, 11032424, 10992811,
  Agent First 7787610, 8229101, 7746999, 8150023, 8514872, 8112069, 8213911, 8223956, 8792866, 9386155, 9055149, 8792866, 9398154, 9516168, 9065916, 9942403, 9992340, 9998600, 8938221, 9294624, 9143614, 9143614, 10769668, 10375245, 9451088, 9582779, 9807236, 10902367, 11012568,  10609218, 10735589, 11032424, 10992811,
  Customer First 7787610, 8229101, 7746999, 8150023, 8514872, 8112069, 8213911, 8223956, 8792866, 9386155, 9055149, 8792866, 9398154, 9516168, 9065916, 9942403, 9992340, 9998600, 8938221, 9294624, 9143614, 9143614, 10769668, 10375245, 9451088, 9582779, 9807236, 10902367, 11012568,  10609218, 10735589, 11032424, 10992811,
  Tailored Experience 7787610, 8229101, 7746999, 8150023, 8514872, 8112069, 8213911, 8223956, 8792866, 9386155, 9055149, 8792866, 9398154, 9516168, 9065916, 9942403, 9992340, 9998600, 8938221, 9294624, 9143614, 9143614, 10769668, 10375245, 9451088, 9582779, 9807236, 10902367, 11012568,  10609218, 10735589, 11032424, 10992811,
  Routing Flexibility 7787610, 8229101, 7746999, 8150023, 8514872, 8112069, 8213911, 8223956, 8792866, 9386155, 9055149, 8792866, 9398154, 9516168, 9065916, 9942403, 9992340, 9998600, 8938221, 9294624, 9143614, 9143614, 10769668, 10375245, 9451088, 9582779, 9807236, 10902367, 11012568,  10609218, 10735589, 11032424, 10992811,
Scheduler Widgets 8938221, 9294624, 9143614, 9143614, 10769668, 10375245, 9451088, 9582779, 9807236, 10902367, 11012568,  10609218, 10735589, 11032424, 10291778, 10455090, 10367766, 10992811,
  Intents 8938221, 9294624, 9143614, 9143614, 10769668, 10375245, 9451088, 9582779, 9807236, 10902367, 11012568,  10609218, 10735589, 11032424, 10291778, 10455090, 10367766, 10992811,
  Outcomes 8938221, 9294624, 9143614, 9143614, 10769668, 10375245, 9451088, 9582779, 9807236, 10902367, 11012568,  10609218, 10735589, 11032424, 10291778, 10455090, 10367766, 10992811,
  Callback Double-Check 8938221, 9294624, 9143614, 9143614, 10769668, 10375245, 9451088, 9582779, 9807236, 10902367, 11012568,  10609218, 10735589, 11032424, 10291778, 10455090, 10367766, 10992811,
Messaging Two-Way Messaging 10375245, 9582779, 10902367, 11012568,  10609218, 10735589, 11032424, 9762734, 10063703, 10291778, 10455090, 10367766, 10992811,
  Texting Transitions 10375245, 9582779, 10902367, 11012568,  10609218, 10735589, 11032424, 9762734, 10063703, 10291778, 10455090, 10367766, 10992811,
  Automations 10375245, 9582779, 10902367, 11012568,  10609218, 10735589, 11032424, 9762734, 10063703, 10291778, 10455090, 10367766, 10992811,
Notifications Confirm 10375245, 9582779, 10902367, 11012568,  10609218, 10735589, 11032424, 9762734, 10063703, 10291778, 10455090, 10367766, 10992811,
  Remind 10375245, 9582779, 10902367, 11012568,  10609218, 10735589, 11032424, 9762734, 10063703, 10291778, 10455090, 10367766, 10992811,
  Successful Follow-Up 10375245, 9582779, 10902367, 11012568,  10609218, 10735589, 11032424, 9762734, 10063703, 10291778, 10455090, 10367766, 10992811,
  Unsuccessful Follow-Up 10375245, 9582779, 10902367, 11012568,  10609218, 10735589, 11032424,  9762734, 10063703, 10291778, 10455090, 10367766, 10992811,
Integrations Hybrid Cloud-Premise 10609218, 10735589, 11032424, 9762734, 10063703, 10291778, 10455090, 10367766, 10992811,