Mindful for Customer Service
Meaningful customer care every step of the way.
All it takes is one bad experience for more than 60% of customers to jump to a competitor. Only Mindful powers the most effective customer service strategies, tailored to meet your customers’ needs at every step of their journey.
Meet customers wherever they need help.
Today, your customers begin to look for help on your site. Mindful Scheduler lets them schedule a call right from your site when it’s most convenient for them—and for your contact center. And Mindful carries the call context across every channel, making sure the agent is prepped and a personalized experience is queued up every time.