Blogs

With over 25 years of experience pioneering customer experiences, we pour our hearts out in these blogs. Dig in!

Product Spotlight: See What’s New in Mindful [Fall 2023]

5 min to read · By Miles Price

What Is Customer Experience Optimization?

11 min to read · By Mindful

How to Reduce Calls in a Contact Center

9 min to read · By Mindful

Mindful Promoted to Genesys AppFoundry Platinum Tier Partner

1 min to read · By Caroline Chapin

3 Real-Life Voice of Customer Examples You Can Learn From

6 min to read · By Sam Salerno

Voice of Customer: What It Is (And Where Many Go Wrong)

7 min to read · By Sam Salerno

2023 Contact Center Trends

11 min to read · By Sam Salerno

4 Contact Center Tools You Must Have in a Recession

11 min to read · By Jared Evers

What’s New in Mindful Feedback—December 2022

4 min to read · By Mindful

3 Enterprise Customer Acquisition Strategies that Leverage CX

5 min to read · By Sam Salerno