RESOURCES – TYPE: Podcasts

Podcasts

Get some sweet, Mindful-powered education straight to your eardrums. Dive into one of our podcasts to hear from experts on every aspect of the total experience.

Hot Takes on Forward-Thinking CX

1 min to read · By Sam Salerno

How to Improve NPS with Your Contact Center

1 min to read · By Sam Salerno

5 Non-AI Takes on Contact Center Efficiency

1 min to read · By Sam Salerno

Mission Possible: 5 Tools To Keep Your Contact Center From Self-destructing

1 min to read · By Sam Salerno

Is a Virtual Queue Worth It?

1 min to read · By Sam Salerno

Finally Fix Your FCR

1 min to read · By Sam Salerno

Is It Really Service if They’re Waiting On Hold?

1 min to read · By Sam Salerno

Reducing Repeat Callers, Repeat Callers, Repeat Callers

1 min to read · By Sam Salerno

Everyone and Their Dad Expects a Connected Experience

1 min to read · By Sam Salerno

Can We Extinguish Call Center Burnout?

1 min to read · By Sam Salerno

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