RESOURCES – TYPE: Podcasts

Podcasts

Get some sweet, Mindful-powered education straight to your eardrums. Dive into one of our podcasts to hear from experts on every aspect of the total experience.

Get a Handle on Your Average Handle Time

1 min to read · By Sam Salerno

The Perfect Callback Recipe to Spice Up Your Metrics

1 min to read · By Sam Salerno

Must-Haves of Customer Callback

1 min to read · By Sam Salerno

Why Customers Call Customer Service Before Purchasing

1 min to read · By Sam Salerno

So You Wanna Make Real Change in the Contact Center?

1 min to read · By Sam Salerno

Best Practices from 6 Contact Center Experts

1 min to read · By Sam Salerno

Your Customer Follow-ups Ignore Growth Opportunities

1 min to read · By Sam Salerno

Does the World Revolve Around Your Customers?

1 min to read · By Sam Salerno

How to Make Seamless Experiences Seem More Important

1 min to read · By Sam Salerno

What Is This Whole “Total Experience” Thing?

1 min to read · By Sam Salerno

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