Turn insight into action.
Receive detailed customer feedback in any channel, tied to specific interactions, delivered to stakeholders in real time.
All there is to know about knowing your customers.
In 2021, we added the Voice of Customer platform Survey Dynamix to our company (read the acquisition news here) and we’re very excited to fold its capabilities into our ecosystem as Mindful Feedback. These downloadables are perfect to learn more on your own or share with your team.
Overview of Mindful Feedback
Key benefits, features, and an overall introduction to this real-time insights and feedback tool.
Trusted by customer-centric brands.
Turn insight into action with Mindful Feedback.
Drop in your email to learn more about Mindful Feedback, get a demo, or get started on your next VoC solution!
Know your customers.
Knowing exactly what your customers are experiencing, thinking, and saying is critical for success. When delivered in real time, these insights can be used to make immediate changes, crafting a glowing customer journey that squashes negative experiences before they snowball.
Understanding the voice of customer at any given moment proactively prevents negative experiences from happening again.
Close the loop before it escalates.
Detractors are the Achille’s heal to any business. But when customers can give immediate feedback and receive a response in minutes, negative experiences never reach the light of day, and customer trust is grown exponentially.