VHT
Platform
What's Mindful?
Overview
Get a bird's-eye view of Mindful's total experience platform.
Explore Mindful
Scheduler
Get in queue on any digital asset.
Callback
Turn hold time into free time.
Handoff
Data-rich transitions for customers.
Feedback
Instant voice of customer insights.
How we work
Clients
Value CX? You're in good company.
Why Mindful
Learn about our roots and meet leadership.
Integrations
Browse our telephony and CS connections.
Security
The highest standards for our clients.
Solutions
Challenges
Agent Retention
Calmer calls and queues make happier agents.
Experience Drop-off
Offer a transition instead of a dead end.
High Cost-to-Resolution
Help customers solve simple problems.
Long Hold Times
Find alternatives to unreal hold time.
Industry
Government
The best in citizen engagement.
Retail & E-commerce
Inspire purchasing confidence.
Travel & Hospitality
More bookings, less complaints, great memories.
Use Cases
Acquisition
Increase conversions and customer growth.
Care and Support
Meaningful customer care every step of the way.
Retention & Growth
Reduce friction, decrease churn, increase LTV.
Resources
Learning
Mindful Blog
Learn the best CX with blogs, webinars, downloads and more.
Contact Center Best Practices
Elevate the most human part of your brand.
Customer Experience
UX design, journey mapping, and general CX.
Customer Satisfaction
How to measure and grow CSAT.
Digital Transformation
Advance your brand’s digital strategies.
Case Studies
1-800-PACK-RAT
Rescued from unrelenting call volume.
CT Department of Labor
A one-week deployment eliminated 15k calls.
Featured Resources
Contact Center Best Practices
2022 Contact Center Trends Webinar
Read More
Contact Center Best Practices
5 Ways a Virtual Queue Saves Your Business Time and Money
Read More
Customer Experience
Mastering the Voice Channel
Read More
Try it out
Get a demo
Try it out
Get a demo
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Open Positions
Engineering
Analytics Engineer
Akron, Ohio
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Senior Full Stack Developer
Akron, Ohio
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Senior Software Engineer
Akron, Ohio
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Site Reliability Engineer
Akron, Ohio
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Marketing
Event Marketing Manager
Nashville, Tennessee
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Product Marketing Manager
Nashville, Tennessee
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Customer Care
Manager of Client Support
Akron, Ohio
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Sales
Revenue Enablement Manager
Akron, Ohio
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Sales Engineer
Nashville, Tennessee
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Solution Architect
Nashville, Tennessee
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Solution Delivery Engineer
Nashville, Tennessee
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