What's Mindful?

Get in queue on any digital asset.

Turn hold time into free time.

Data-rich transitions for customers.

Instant voice of customer insights.

How we work

Value CX? You're in good company.

Learn about our roots and meet leadership.

Browse our telephony and CS connections.

The highest standards for our clients.

Challenges

Agent Retention

Calmer calls and queues make happier agents.

Experience Drop-off

Offer a transition instead of a dead end.

High Cost-to-Resolution

Help customers solve simple problems.

Long Hold Times

Find alternatives to unreal hold time.

Industry

The best in citizen engagement.

Retail & E-commerce

Inspire purchasing confidence.

Travel & Hospitality

More bookings, less complaints, great memories.

Use Cases

Increase conversions and customer growth.

Care and Support

Meaningful customer care every step of the way.

Retention & Growth

Reduce friction, decrease churn, increase LTV.

Learning

Learn the best CX with blogs, webinars, downloads and more.

Listen, learn, and maybe even laugh in a Mindful Podcast.

Webinars & Videos

Product announcements, case studies, solutions deep dives, and other webinars.

Case Studies

Rescued from unrelenting call volume.

CT Department of Labor

A one-week deployment eliminated 15k calls.

Featured Resources

2023 Contact Center Trends: AI Predictions vs. Expert Insights

top secret file

Customer Experience

Secrets to Reducing Repeat Callers in Your Contact Center

5 Ways Virtual Queueing Saves Time and Money

Contact Center Best Practices

5 Ways a Virtual Queue Saves Your Business Time and Money

Try it out Get a demo

Try it out Get a demo

Need help?

Call or complete the form below to contact our Support Team.

Contact Name

Company

Email

Phone

Priority

Service Type

Subject

Description

Phone

UNITED STATES

866-670-2223

EMEA

+44 1440 564940

INTERNATIONAL

+1 330 670 2238

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